EKU-issued laptops and off-campus access

Some EKU laptops may have difficulty connecting to library resources from off-campus due to recent campus IT updates.  If this is affecting you, please try the following workaround:

Locate the "Corporate Connectivity" icon in the lower right hand corner of your screen.  It looks like a desktop computer:

Corporate Connectivity icon

Right-click this icon.  In the box that appears, click "Use local DNS resolution."

Use local DNS resolution

You should now be able to access library resources from off-campus. 

NOTE: This workaround is not saved permanently to your laptop.  Every time you open a browser session while off-campus, you should double check your "Corporate Connectivity" status and update it if necessary.

Please contact us if you have any questions.